Departments May Request Spam-Blocking Exemptions for Role Accounts on Darkwing

If you are responsible for a departmental "role" email account* and if some of your important email correspondents have been inadvertently caught in the UO's spam-blocking net, there is a remedy: UO departments may request an exemption from spam blocking for their role accounts on Darkwing.

If you are interesting in having a role account exempted from our spam filters, please be aware of the following caveats:

• Only departmental role accounts—and of those, only accounts on Darkwing—can be exempted from filtering. Individuals who want a completely un-spam-filtered email address in addition to, or instead of, their spam-filtered UO account should create a supplemental account with a free email provider for that purpose. (We are not honoring requests for disabling spam filters for role accounts on Oregon because we're in the process of migrating all email accounts from Oregon to Darkwing. Remember, all email accounts on Oregon will cease to exist in fall 2004. See article on page 11 for pointers to more detailed information about the migration from Oregon to Darkwing.)

• Anyone requesting exemption from filtering for a role account should understand that this is a one-time-only, permanent election. We don't offer removal from filtering on a temporary/trial basis.

• If after disabling the filter you find that spam comes flooding into your role account, there's nothing we can do about it at that point. The problem then becomes your department's responsibility.

Contact: Departments who want to exempt their role accounts from spam filtering under this plan should contact Joe St Sauver (joe@oregon.uoregon.edu).

*A role account is a departmental email account that departments use for general contact purposes. Role accounts ensure that departmental email addresses remain stable over time despite personnel changes. Students or others with email questions about departmental policies or offerings are often routed to that central departmental mailing address (the role account) from a web page or printed mailer.