Computing Center's E-Shop is Set to Handle All Your Microcomputer Repairs and Upgrades

E-Shop technician Robert Bennett repairs a laptop.

Conveniently located on campus in 151 McKenzie Hall, the Computing Center's Electronics Shop's experienced technicians offer extensive personal computer hardware support and repair services to UO students, faculty, and staff.

E-Shop Services include:

Apple Repair. The shop is a Level 1 Apple-authorized service center and can perform warranty, AppleCare, and out-of-warranty repairs on nearly all Mac models and peripherals.

Windows/Intel Repair. A Dell certified Tier 1 Service Provider, the shop can perform non-warranty repairs on all desktop and laptop models. The shop also offers non-warranty repairs for most Windows/Intel machines.

Upgrades. E-Shop technicians can help you determine the best and most cost-effective way to upgrade your machine. The shop keeps memory in stock for virtually all Mac and Windows or Intel-based desktop computers, and other items can be ordered upon request.

Custom Systems (including backup solutions such as Firewire/USB and CD-RW drives or DVD superdrives). If you need a backup solution or a custom system configuration, like a server with multiple SCSI controllers and mirrored disk drives, talk to the technicians. The shop may be able to build you a machine at considerable savings.

Parts. If you need more cables, computer batteries, power strips, or ethernet cards, you'll find a wide selection at the shop. The shop stocks many PC parts, as well as ethernet cables and cables for printers and monitors, so you won't have to wait or travel far to get what you need.

Rates. Upgrades and out-of-warranty repairs are charged on a time-and-materials basis. The initial diagnostics fee is $40, and the current labor rate is $80/hour, billed by the quarter hour.

New! As a convenience to customers, the shop now accepts Visa and MasterCard.

Hours and Policies. The shop is open from 8 a.m. to 5 p.m. Monday through Friday, except holidays. Parking is available in the McKenzie parking lot on the west side of the building.

All shop services are available on a first-come, first-served, carry-in basis. On weekdays, bring your computer equipment to 151 McKenzie Hall and check it in with the receptionist.

Weekends. UO Bookstore customers can also drop off equipment from 10 a.m. to 6 p.m. Saturday and from noon to 6 p.m. Sunday at the Bookstore's "Digital Duck" department. The E-Shop will call you when the work has been completed, and you may pick up your machine at the McKenzie Hall reception desk.

Who to Contact. If you have any questions concerning repairs or upgrades, send an email message to hardwarehelp@oregon.uoregon.edu, or call 346-3548.