FAQs About Using Campus Cash for Printing in Computing Labs

Mary Bradley
Microcomputer Lab Coordinator
mbradley@oregon.uoregon.edu

This fall, you'll need to use your Campus Cash debit account to pay for printing in the Computing Center's public-access computing labs (CC-Millrace, CC-McKenzie, CC-EMU, and CC-Klamath). If you're unfamiliar with Campus Cash, see the "About Campus Cash" section at the bottom of the page.

The current fee for black and white laser printing is $.05 per page.

Below are answers to some frequently asked questions about the new laser printing policies:

• What was wrong with the old XCP copy card system?
  First, the XCP system was used only for Library copying and printing. It required the UO Card Office to order an extra magnetic stripe on all ID cards, and payment could be made only in a few Library locations. Second, the card readers were old, trouble-prone, and due for replacement. Furthermore, the design of the card readers made it easy for patrons to forget their cards. The timing was right to move to a more reliable campuswide system.
  
  
• How do I use up the balance remaining on my old XCP copy card or UO I.D.?
  Through fall term 2002, we are keeping a few XCP card readers available on copiers (not on laser printers). You may also stop by the Library Copy Service, 117 Knight Library, and transfer the balance to an established Campus Cash account.
  
  
• If the copiers or printers don't work and eat my money, how do I get a refund?
  Contact the nearest service desk for a refund slip. If you have trouble with laser printing, in many cases staff can retrieve the job from the print queue and re-send it.
  
  
• Why do you charge students for printing anyway? Doesn't the Ed Tech Fee support free printing?
  The UO Libraries have charged for printing since 1997 and the Computing Center labs are instituting charges for the first time this fall. Library printing outside of the ITCs was never supported by student fees. Before charging mechanisms were put in place, heavy use of this "free" service resulted in significant cost overruns each year, with a high level of waste--50% of the paper used in labs was not claimed by users and had to be recycled. The increasing level of printing activity in labs and from public workstations could not be sustained without compromising other critical educational technology and information service programs.
  

All users are encouraged to learn about alternatives to printing (downloading, emailing search results to your Gladstone or Darkwing account, etc.). Staff at the public labs, ITCs, and library reference desks can help, and can refer you to appropriate workshops and other training resources.

About Campus Cash...

All UO students, faculty, and staff have a pre-established Campus Cash account. To activate your account online, go to https://millrace.uoregon.edu/ccash/about_activate.html Or, go in person to the UO Card Office on the ground floor of the EMU, or call (541) 346-3113 (toll-free at 1-877-877-4635).

You can add funds to your Campus Cash account at several locations and in a variety of ways (described online at https://millrace.uoregon.edu/ccash/about_deposits.html )

Here's a brief synopsis of your options:

1. Cash Registers:
   Library Copy Service, 117 Knight Library
   Daily Grind: ground floor Knight Library
   
2. Online, via the secure e-commerce server at https://millrace.uoregon.edu/ccash/online.html
   
3. Credit or debit bank card: Instant deposit with approved credit limit or debit account balance
   
4. Charge to student account (UO students only): Requires 24 hours to validate account in good standing.
   
5. Departmental Cards: UO departments may purchase generic cards and establish Campus Cash accounts by Journal Voucher. Contact the UO Card Office at 346-3113 ( http://uocard.uoregon.edu/ )
   

Report lost or stolen cards:
https://millrace.uoregon.edu/ccash/about_lost.html