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If you have Windows or Macintosh problems of almost any description, Microcomputer
Services can help. Located on the ground floor of McKenzie Hall in Room 151,
this facility is staffed with consultants who can answer questions about a variety
of hardware and software conundrums, including
Student Accounts. Microcomputer Services staff can help with student
accounts and password changes. New students can also obtain their account information
via DuckWeb (http://duckweb.uoregon.edu/)
using their student ID number and PAC code.
For complete information about student accounts, see http://micro.uoregon.edu/getconnected/
or pick up a copy of the handout "New
Students: Get Online!" in 175 McKenzie (the Computing Center's Documents
Room Library).
Machine Check-In. For customers who encounter particularly complex or
hard-to-diagnose problems, Microcomputer Services offers a machine check-in
service that costs $60.00/hour, with a minimum charge of $30.00. Typical problems
include those that require reinstallation of operating system software, diagnosis
of corrupt data, virus removal, and resolution of particularly difficult hardware
conflicts that manifest themselves in software.
Microcomputer Services also has public stations in 151 McKenzie for scanning,
CD copying and burning, and digital video acquisitions. (As in all electronic
copying activities, copyright restrictions must be observed.) These services
are available to UO students, faculty, and staff. Current services include:
PC Station (Windows XP, 45GB disk, 256MB RAM, Firewire support, Plextor
8x20 SCSI CD-R, Viewsonic G790 19" monitor):
Mac Station (Mac OS X 10.2, dual 1 GHz processor, 512MB RAM, 75GB hard
drive, CD-RW, DVD-R, Firewire support):
The PC is outfitted with two 18.1 GB, high-speed SCSI hard drives to facilitate
the capture of large video files. To speed the transfer of data over UOnet,
both the PC and Mac machines have 100Mb/sec Ethernet connections. Each station
has a two-hour time limit and is available on a first come, first served basis.
Storage media. You may purchase up to 5 CD-R disks at $2 each in 151
McKenzie Hall if you wish. If you need more, you'll want to purchase
them before coming in. ZIP or JAZ cartridges are not available.
Help. Microcomputer Services staff is available to assist you with basic
use and start-up questions. If you need in-depth training on such skills as
how to create CD-ROMs, capture video, or edit images, you will probably want
to take some classes first.
For more in formation, contact Microcomputer Services at (541) 346-4412 Monday through Friday, 9 a.m. to 5 p.m.