Electronics Shop Provides Extensive Computer Repair, Upgrade Services

Conveniently located on campus in 151 McKenzie Hall, the "E-Shop" offers extensive personal computer hardware support and repair services to UO students, faculty, and staff. Its technicians are experienced with many brands of microcomputers, laptops, and peripherals, including Apple and Windows/Intel machines, and can also offer advice regarding upgrades.

E-Shop Services include:

Apple Repair. The shop is a Level 1 Apple-authorized service center and can perform warranty, AppleCare, and out-of-warranty repairs on nearly all Mac models and peripherals.

Windows/Intel Repair. A Dell certified Tier 1 Service Provider, the shop can perform non-warranty repairs on all desktop and laptop models. On-campus warranty and out-of-warranty service is also provided on all Tangent computers, and non-warranty repairs are offered for most Windows/Intel machines.

Upgrades. E-Shop technicians can help you determine the best and most cost-effective way to upgrade your machine. The shop keeps memory in stock for virtually all Mac and Windows/Intel-based desktop computers, and other items can be ordered upon request.

Custom Systems (including backup solutions such as Firewire/USB and Zip or CD-RW drives). If you need a backup solution or a custom system configuration, like a server with multiple SCSI controllers and mirrored disk drives, talk to the technicians. The shop may be able to build you a machine at considerable savings.

Upgrades and out-of-warranty repairs are charged on a time-and-materials basis. The current labor rate is $60/hour, with a half-hour minimum.

Parts. If you need more cables, computer batteries, power strips, ethernet cards, or extension cords, you'll find a wide selection at the shop. The shop stocks ethernet cables as well as cables for printers and monitors, so you won't have to wait or travel far to get what you need.

Hours and Policies. The shop is open from 8 a.m. to 5 p.m. Monday through Friday, except holidays. Parking is available in the McKenzie parking lot on the west side of the building.

All shop services are available on a first-come, first-served, carry-in basis. On weekdays, bring your computer equipment to 151 McKenzie Hall and check it in with the receptionist. UO Bookstore customers can also drop off equipment from 10 a.m. to 6 p.m. Saturday and from noon to 6 p.m. Sunday at the Bookstore's "Digital Duck" department. The E-Shop will call you when the work has been completed, and you may pick up your machine at the McKenzie Hall reception desk.

Who to Contact. If you have any questions concerning repairs or upgrades, send an email message to hardwarehelp@oregon.uoregon.edu, or call Rob Jaques or Robert Bennett at 346-3548.